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Peptide Purgatory: The Pre-Vacation Medical Mayhem Edition

Posted on August 6, 2025 Written by The Nittany Turkey Leave a Comment

Mounjaro, Ozempic, Wegovy, Zepbound
Mounjaro, Ozempic, Wegovy, Zepbound

As I prepare for a brief escape from the clutches of healthcare hell, I thought it only fitting to offer a special mid-week installment—because when the bureaucratic gods rain flaming prior authorizations, you don’t wait until Monday to light your readers’ hair on fire.

This week’s saga includes a miraculous conversion: Dr. DeLorean, once a scoffer of silicon sages, now openly embraces ChatGPT—even for his own care. Meanwhile, over at the House of Rehabilitative Horrors (a.k.a. Advent Sports Med & Rehab), the Medicare billing machine keeps spewing smoke and CPT codes with the precision of a North Korean missile parade. All of which feeds directly into my souring opinion of Dr. Speedy McNeedle and her chat-averse PA, who ignored my MRI, pushed hyaluronic snake oil, and tried to shove me back into the same Advent rehab that already failed me once. Wash, rinse, overbill, repeat.

But there’s hope on the horizon. I’ve enrolled in SOMMA2, a research study on muscle loss and aging. Finally, someone wants to study my sarcopenia rather than shrug at it! And in a thrilling third-act twist, Poona—yes, our favorite dartboard calendar enthusiast at EnGuide Pharmacy—actually delivered my Mounjaro shipment just in time for my upcoming road trip.

Buckle up. We’re cruising through incompetence, insurance, and institutional indifference at 80 mph—with the windows down and a middle finger extended toward the healthcare-industrial complex.


DeLorean, the Cyber Convert

He said: I'm not ChatGPT.
Dr. DeLorean actually said this six months ago.

Last week, Dr. DeLorean was the poster child for the “I’m not ChatGPT” crowd. Now? He’s browsing Amazon for wrist braces and quoting ChatGPT like it’s the Merck Manual. I’ll take partial credit—I keep showing up to appointments pre-briefed by my AI sidekick and it’s finally worn him down.

This week’s visit was prompted by bilateral hand and wrist pain. I feared something more exotic than osteoarthritis—maybe lupus, RA, or an obscure curse from a jealous voodoo priest. But after ruling out everything short of alien abduction (CRP, ESR, RF, ANA—all normal), we landed back at OA.

The presentation was classic: nighttime pain, relief with movement, improved grip with deadlifts. No swelling, no deformity, no neuropathy to speak of. DeLorean prescribed Voltaren Gel—blessed by ChatGPT, no less, for his own runner’s aches and pains—and helped me pick out wrist wraps online. He even complimented my veins and biceps, which, for a 78-year-old diabetic on Mounjaro, I’ll accept as currency. (And I need currency aplenty to pay DeLorean’s exorbitant concierge fee).

We also discussed dialing back my losartan yet again (25mg, down from 50, and experimenting reducing further to alternating days), and I briefed him on my disappointing orthopedic escapades, which segues nicely to…


McNeedle Disappointment

Oh, how quickly the halo tarnishes.

Dr. McNeedle, initially promising and attentive, now seems content to ignore actual imaging and outsource care to her PA, who decided I needed more PT at the same damn Advent facility that already failed me. The MRI clearly showed a worsening quadriceps tendon tear—something I had already suspected and already said. But instead of a focused, tendon-specific therapy referral, they issued a generic PT order and defaulted to the same failed vendor who flew a holding pattern for six weeks. As if I’m some forgetful octogenarian who won’t notice.

Of course, McNeedle is an employee of Rothman Orthopedic, an outfit that has cut a sweetheart deal with Advent (see sidebar). So, of course, the one-hand-washes-the-other pipeline must be fed with fresh patients and fresh billing codes.

They also proposed that I go ahead with hyaluronic acid (HA) injections—not because they’re indicated, but to “differentiate the pain source.” Translation: “Let’s play medical darts with your knee until something sticks… or bills.”

I declined, asked them to withdraw the Advent referral, and requested actual communication and reasoning before proceeding. Radio silence since Friday, although they unceremoniously complied with my request to replace the Advent referral with a generic one. I’ve cancelled all future appointments, sending the message stating: “Don’t call me; I’ll call you.” In other words, sayonara.


Billing Like Bandits: The Advent Rehab Episode

After the ineffective PT ended, I did a little digging into the Medicare billing. Thanks to ChatGPT and a well-trained eye for bullshit, I discovered that my rehab bills were padded with fiction worthy of a Netflix drama.

  • Manual therapy (97140): Billed 6 times, performed 2. The rest was ice packs from an aide.
  • Group therapy (97150): Never happened, billed anyway. Maybe they count “being near other people” as a therapeutic modality now.
  • Neuromuscular re-ed (97112): Tossed a ball on Day 1. Still billed twice.
  • Therapeutic exercise (97110): Probably valid… except that most sessions involved me working out alone while the therapist scrolled Instagram.

Yes, they billed everything under the sun while I stretched bands in solitude. Medicare may be footing the bill, but I’m footing the outrage. If we don’t call this out, we all pay—one bland billing code at a time.

I want real sports med PT: progressive tendon loading, one-on-one supervision, continual progress monitoring, and zero billing fiction. What I got was one-size-fits-all, half-assed, generalized senior knee pain protocol. Going back for more of the same, as McNeedle’s PA feels is appropriate, validates Einstein’s definition of insanity.


SIDEBAR: The Rothman–Advent Health Bait & Switch

Rothman Orthopedic, long a fixture in Philadelphia and a marquee name in the world of joints, bones, and billables, made its Florida debut by cozying up to none other than Advent Health—Central Florida’s biggest church-affiliated billing machine. This unholy alliance is textbook corporate symbiosis: Rothman gets Florida market share, Advent gets a gleaming sports-med halo, and patients… get misled.

How? Simple. Rothman markets itself as the orthopedic group trusted by professional athletes. They’re proudly affiliated with teams like the Orlando Magic (NBA) and the Orlando Solar Bears (AHL), which makes it sound like your average Medicare enrollee might receive the same cutting-edge treatment as a starting power forward nursing a torn meniscus. Spoiler alert: you won’t.

This is the classic bait and switch. The pro team branding lures you in, but unless you’ve got a multi-million-dollar contract and a postgame press conference to make, you’re probably not seeing the surgeon who keeps the Magic limping through the playoffs. Instead, you’re getting the Rothman-to-Advent shuffle—redirected to a non-surgical doc and ultimately dumped at Advent Sports Med & Rehab, where therapy plans are generic, progress is optional, and billing is… robust.

So while Rothman claims to bring “pro sports medicine to everyone,” what they actually deliver to us mere mortals is the low-touch, high-volume, template-driven care designed for maximum CPT harvesting—not maximum recovery.

Think you’ll get what the Magic players get? Not unless you’re wearing a jersey and generating ticket sales. Otherwise, you’re just another aging knee with a deductible and a prayer.


SOMMA2 Study: Old Farts, New Science

I’ve officially joined the SOMMA2 study—an NIH-funded exploration of muscle loss in aging. Sponsored by Wake Forest, Pitt, and yes… Advent Health. (Cue nervous laughter.)

The study will involve MRIs, muscle biopsies, GPS-tracked activity, and a VO2 max treadmill torture session. In return, I’ll learn how my muscle mass stacks up against my septuagenarian peers and get a modest $450 in “we appreciate your flesh” compensation. That compensation comes in dribs and drabs at various checkpoints. I will earn the full amount only if I stick around to the conclusion of the study three years from now.

They will give me a GPS tracker for a week to measure my moving time and distance, with the assurance that they won’t be logging my visits to the supermarket or the local sex toy shoppe. Plus, the study coordinator pointedly added that the tracker cannot be mistaken for an ankle monitor. I imagine several of my aged peers already wear one of those, courtesy of the court mandated sex offender list. (Just kidding, of course. I know only one such geriatric offender, a ham radio operator in fact, who won’t be getting out of his Iowa cell in time to join us at the event we’re attending next week. So, he won’t be involved in the study, either. But I digress.)

I confirmed with the lead researcher that my current creatine regimen won’t interfere much with the study’s deuterium-labeled creatine testing, and when he asked if it helps, I flexed like a jackass. He smiled and said bodybuilders were welcome. Damn right! I’ll call my friend Arnold in Collie-FORNya to see if he’s interested.


Time Out for a Dr. Ferrari Story

Dr. Ferrari ManSplains

I couldn’t resist sharing this encore: Dr. Ferrari, the hotdog, hot-shit knee surgeon who once told me I had “end-stage arthritis” (see my August 19, 2024 blog post) and needed double knee replacements yesterday, made a surprise cameo. Dr. DeLorean ran into him at a cycling event, where Enzo—yes, I’m calling him that—proceeded to mansplain basic knee anatomy to a fellow physician.

Apparently Ferrari was shocked that DeLorean had injected his own knee. “You can’t do that!” he cried. This, from a D.O. who thinks every patient is a surgical candidate and every knee is a revenue stream.

I mentioned the D.O. thing to DeLorean, playing the straight man set-up angle to amuse myself. “Isn’t that considered a lesser tier of humanity by you M.D.s?” He nodded an assent. Then, I reminded DeLorean that Enzo graduated from Michigan State (a.k.a. Moo U.), and his Big Ten-trained M.D. pride lit up. “Yeah,” he chuckled. “Not even University of Michigan!”

Chef’s kiss.


Poona Delivers!

At long last, our heroine of Hyderabad came through. After yet another cryptic delay notification from EnGuide, I called to light a fire under someone. Enter: Angel (yes, that was her name), who assured me the shipping label was printed and the shipment imminent.

Sure enough, on Monday, UPS confirmed the package was en route. And at exactly 5:36 PM on Tuesday, the styrofoam sarcophagus arrived, full of precious peptide payload. I now have three months’ worth of Mounjaro chilling in my fridge, safe from bureaucratic bungling… for now.

In three months, I expect to rinse and repeat this entire Kafkaesque dance with Poona, Yanna, or perhaps a new cast member named Lakshmi or Meena. But for now, I raise my GLP-1 pen in triumph.


And Now, a Brief Intermission

And with that, dear readers, I shall vanish into the late-summer haze for a brief, hopefully medication-free (hah!) reprieve. By the time you hear from me again—sometime around Labor Day—I’ll have survived a ham radio gathering in Oklahoma, potentially endured in-law small talk and Kauffman’s Deli carbs in Chicago, and quite possibly left a few non-essential body parts scattered along the way.

Rest assured, I’ll return with tales from the opening salvo of the SOMMA2 study, a six-hour blend of biopsies, bloodletting, and bionic treadmill torment that promises to leave me informed, exhausted, and maybe down a quadriceps fiber or two. If the VO2 Max test doesn’t kill me, I’ll tell you all about it.

As for my now confirmed quadriceps tendinopathy, I’ll keep you in the loop during my quest for a competent rehab facility, where functional improvement eclipses billing codes. We’ll see whether Dr. McNeedle will stick around for the ride. Hint: she may already be history.

Also expect updates on whether Poona makes good on her next shipping cycle, whether Dr. Ferrari’s ego has eclipsed the moon, and whether my Tesla—armed with its not-quite-full-self-driving—manages to find its way through the backroads of the Midwest without me having to take the wheel and scream, “No, dammit, we don’t need a scenic detour through Tulsa, you idiot!”

Until then, keep your syringes cold, your PT referrals unforwarded, and your bullshit detectors fully charged.

See you in September. Maybe with both knees still intact.


For an annotated catalog of all my Mounjaro updates, please visit my Mounjaro Update Catalog page.

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Peptide Purgatory: Week 60 – The Poona Chronicles, Part Deux

Posted on August 4, 2025 Written by The Nittany Turkey Leave a Comment

Mounjaro, Ozempic, Wegovy, Zepbound
Life on Mounjaro

Greetings, valued readers! Thanks for stopping by. Today, I cover the continuing saga of EnGuide and my favorite two customer service agents in India, along with a visit with the Notorious Dr. DeLorean for some hand/wrist pain, and just because he deserves to see me at least every couple of months so I can get my money’s worth.

EnGuide Lightning Strikes Twice

There’s no shortage of hell in this purgatory, but this week’s circle belongs entirely to Poona, Yanna, and the rest of the Hyderabad Henchfolk running the frontlines of EnGuide Pharmacy. For my explanation of the who, what, where and why of EnGuide, the GLP-1 specialty arm of Evernorth, which owns Express Scripts and which itself is owned by CIGNA, see my Week 57 Mounjaro Update: A Ride on the Escalator with Poona.

It’s Not about the Money, Right?

Now, you might think that once a pharmacy takes your money—even a meager $67 co-pay—they’d feel some moral or logistical obligation to deliver the medication. Especially since, at the time of the charge, I was down to one injector, with a vacation looming and a cold chain clock ticking. But this is EnGuide we’re talking about, the PBM world’s answer to the DMV, if the DMV also outsourced its help desk to Hyderabad and shipped you thousand-dollar steaks in Styrofoam boxes.

Let me further thicken the plot: this wasn’t just any refill. This was the refill that pushed me over Medicare’s $2,000 out-of-pocket cap for the year, as mandated by the comically named Inflation Reduction Act. Meaning? The next three-month shipment will cost me exactly zero dollars. Zero. Zilch. The big goose egg. Which makes me wonder: is there a subtle incentive for EnGuide to slow-roll the current delivery and push the next one out of 2025 entirely? Could be paranoia. But in the world of PBMs, paranoia is just due diligence.

Liar, Liar, Pants on Fire!

So, I called last Monday. Told Yanna—Poona’s understudy in the Hyderabad Hotline Chorus—that I was leaving on August 4. A lie, yes, but a strategic one. I actually leave on August 10. But I’ve danced this bureaucratic ballet before, and I wasn’t about to trust the EnGuide shipment roulette to align with my real-life calendar. Yanna, ever polite, promised to “escalate” the matter. Which, I believe, involves her forwarding a Post-it note to a supervisor who’s currently out to lunch until Q4.

She also asked if I had enough medicine. Like a fool, I told the truth: one injector left, to be used Sunday. After that, nothing. In hindsight, I should have said I was out and already jonesing for recombinant sustenance in a puddle of post-prandial despair. But I played it straight, and now I’m stuck in tracking-number limbo.

Same Old Song

Note that today is August 4, the shipping date promised by EnGuide. Last night, I received a text message from EnGuide: “EnGuide Pharmacy/CHD: There’s a shipping delay on the order you placed on 07/27 for Rx MO***. It should arrive within 7 business days and we’ll let you know when it ships. Contact us if you’re concerned about running out.”

Once again, I called. This time, I spoke with Angel, the heavenly pseudonym adopted by my latest helpful Indian customer service surrogate. She assured me that the order was already packaged, was just awaiting pickup by the carrier, and would arrive within five days. I reiterated that I was leaving town, now truthfully stating the date as August 10, and asked if she could guarantee that I will receive the Mounjaro by then. She repeated the mantra that it would arrive within five days. I said, “If that means business days, I’m screwed!” She stated that it was calendar days, still cutting it pretty close. I beat the dead horse to a bloody pulp with her, ultimately accepting her assurance that it would take five days—if the carrier picks it up.

So yes, I’m irked. But at least I have a little agency—I can stretch the truth, lift some iron, and vent in long-form prose. Not everyone has that luxury. Which brings me to this week’s case study in pharmacological purgatory…

Meanwhile, in the Outer Rings of EnGuardia…

Let me now share the tale of a fellow traveler through this pharmacological purgatory. I received an email from a reader, a longtime tirzepatide user whose experience with EnGuide makes my shipping delay look like a minor nuisance at the Chick-fil-A drive-thru. For the sake of privacy, we’ll call her Patient X. (Not to be confused with “Drug X,” “Plan B,” or “Subject Y Was Found Unresponsive.”)

Patient X had been taking Mounjaro for three years. Not as part of some TikTok weight-loss fad, but because her lipidologist prescribed it as a preventive intervention. Why? Family history of Type 2 diabetes, weight issues, and—here’s the kicker—she’s also on Repatha for a blocked left anterior descending artery (LAD) supplying blood to her heart. That’s the widowmaker, folks. Real serious cardiovascular stuff.

Enter, the Gatekeeper

But then EnGuide entered stage left, shortly after the transition from Express Scripts to the newly formed, dedicated GLP-1 RA distribution channel on June 15, wielding the flaming sword of prior authorization righteousness. Their first decree? Cancel her prescription. Why? Because she failed to prove she was a “certified diabetic“.

Let that soak in for a second.

This isn’t a nightclub with a velvet rope and a clipboard. There is no card-carrying diabetic club you get into with an HbA1c over 6.5%. But EnGuide demanded precisely that: two consecutive months of high A1Cs as “evidence.” Never mind the fact that her lipidologist—an actual, practicing physician who presumably didn’t get his M.D. from the back of a cereal box—prescribed the drug. EnGuide’s box-checking algorithms weren’t satisfied.

So what did they do? Kicked her off Mounjaro and offered her the same damn drug—tirzepatide—repackaged as Zepbound and approved by the FDA for weight loss instead of Type 2 diabetes. Furthermore, EnGuide would only supply her Zepbound at the starter dose.

Wait, weight loss? Patient X’s doctor—for heaven’s sake—didn’t want her to lose weight. He wanted metabolic stability. You know, that old-fashioned notion of using a drug for a medical reason, not just to please the formulary goblins.

Back to Square One

So she missed a dose. Then another. And now she’s back to square one on the titration ladder. It’ll take six months for her to get back to the therapeutic level she was already tolerating just fine. All because someone or some AI at EnGuide apparently thinks “Zepbound” and “Mounjaro” are as different as Xanax and Xfinity.


Sidebar: Certified Diabetic — The New Elite Status You Didn’t Ask For

Want to keep your medication? Better hope your glucose is high enough!

— Two months of A1C > 6.5%
— Doctor’s note (optional)
— Bonus points if you have neuropathy, nephropathy, or a limb in a Ziploc bag

Disqualifiers:
— Controlled blood sugar
— Preventive care
— Medical logic

Coming soon: “Prediabetic? Pre-denied!”


Logistics? Who knows!

Patient X lives in a rural area with delivery reliability somewhere between a broken drone and the Pony Express. Sometimes UPS drops packages 450 feet from her door—at the mailbox—no door knock, no notification. Now imagine your Zepbound starter pack roasting in a foam box on the side of the road while your dog barks at squirrels and your pancreas wonders what it did to deserve this.

She’s back on the drug. She’s stabilized, for now. But she’s worried. Not just about her own treatment—but about the broader collapse of sanity in the prescription management industry. EnGuide’s own site boasts they serve 1 in 3 Americans. And that might be the most chilling statistic in this whole fiasco.


A Visit with Dr. DeLorean

Well, folks, you gotta keep a high-priced concierge doc on his toes. You can’t let him think that he can slide by with a $3,500 per year retainer for three 45-minute visits. Especially for an old fart like me, I’m paying the big bucks for some active healthcare management. So, when something hurts, I’m going to see the vaunted internist and deliver my complaint. Sometimes, I deliver my diagnosis and my prescription, but I often display mock deference, just for effect. I scheduled an appontment for today.

My hands and wrists have been painful, and the weird thing is that the onset was relatively sudden and bilateral. Osteoarthritis (OA) is rarely that symmetrical, so I took the coordinated onset seriously, as possible sign of something more serious (as if OA is not serious enough). So, I am clueless, but a good thing I have noted is that I can lift heavy weights during my workout routine, after which my wrists feel better, not worse. This, coupled with the nightly exacerbation (and daily remission) suggests OA to me. Maybe it is just a coincidence that both sides exhibited the same symptoms simultaneously.

In addition to the wrist problem, I’m addressing several other issues. First, I want to keep DeLorean thinking about my functional iron deficiency unti it is resolved to my satisfaction (or until I am enlightened as to why it cannot). I want an explanation about the elevated B-12 from my last blood workup—weirdly out of range on the high side. I’ll update him on the left quadriceps tendon tear, which I am pursuing independently with the orthopedists and physical therapists (as if he gives a rat’s ass). Finally, I want him to titrate my blood pressure medicine (losartan) down to the minimum dose and discuss potential deprescribing.

Purgatory Indeed, with Thanks to EnGuide

And so we drift deeper into this purgatory—where branded biologics play identity games, where bureaucrats demand proof of disease lest you be deemed unworthy of your salvation, and where escalations vanish like whispers into the ether. If this is the future of chronic disease management, then we are not patients—we are pilgrims, stumbling up Dante’s spiral, clutching cold packs and prior authorizations, praying that the algorithms deem us sick enough to treat. Poona may smile, Yanna may escalate, but the path forward feels less like care and more like performance art on a collapsing stage. Welcome to the sacred pharmacy of suffering, where redemption ships “around August 4.”

I’ve tossed enough word salad for today. Not wanting to stray far from the Princesses of Hyderabad theme was a struggle, though. So much else going on here medically. Thing is, I’ll be leaving town for a couple weeks starting Sunday—no lie, Poona! So, instead of leaving you, my dear readers, hanging for a fortnight, I’ll put out another issue of Peptide Purgatory this week with tales of Medicare abuse, disappointment with Dr. Sporty McNeedle (after the big build-up I gave her last week), and of course, the outcome of my visit with the Notorious Dr. DeLorean. Finally, I will be attending an orientation session for the SOMMA2 research study on aging vs. muscle mass on Tuesday. Look for my recap of all this stuff on Wednesday.

Where am I going? My annual ham radio event, this year in Guthrie, Oklahoma. So, I’m escaping the Florida heat for the steamy plains of the Sooner State. Some day, I’ll tell you about the time I was admonished by an Indian department chair, a Brahmin, for using the word “soonest”. I should have asked Angel, “When’s the soonest I will see my shipment.” She would then need to learn this word.

What the hell am I talking about? God only knows.


For an annotated catalog of all my Mounjaro updates, please visit my Mounjaro Update Catalog page.

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Peptide Purgatory: The All-AI Issue

Posted on July 28, 2025 Written by The Nittany Turkey 2 Comments

He said: I'm not ChatGPT.
Mounjaro, Ozempic, Wegovy, Zepbound

Back atcha again with another week’s worth of GLP-1 musings. This week, I take a detour from the incretin world to comment on the burgeoning integration of artificial intelligence (AI) into health care: the good, the not so good, and the downright bullshit. (See how I avoided the obvious, hackneyed Sergio Leone spaghetti western cliche there? I didn’t think so.) I hope this will be a welcome segue from last week’s confluence of peptide injections and boner pills, which set a new weekly low-water-mark in readership. (LMAO!)

As you probably know, this 78-year-old Type 2 diabetic has been on Mounjaro therapy for over a year, with decent results. During that time, I shifted from an excuse-making, indolent blob of blubber to a far less blubbery state by controlling diet and embarking on a stringent strength training program. At my age, something will kill me eventually, but it won’t be of my own doing, and I intend to go down swinging. While Mounjaro has helped me mend my ways, I am hoping I can ditch the crutch by year-end.

A Doc, by Any Other Name…

By the way, when I refer to medical practitioners in this blog, I use pseudonyms to protect the innocent (and sometimes guilty). My cast of medical characters includes the Notorious Dr. DeLorean, the Irascible Dr. Scrooge, and Cruella da Ville: Ace Physical Therapist, among others. I now introduce a new character—my current knee doc, who I’ll call Sporty McNeedle.

Recall that I was seeing Dr. Kahuna, a surfin’ surgeon, about my well-aged, creaky knees. Because I had little desire to jump into surgery, I’m now seeing another, non-surgical doctor in the same large orthopedic practice. Enter Dr. Sporty McNeedle. She’s a young, non-operative sports medicine doc who doesn’t just tolerate informed patients, she collaborates with them. Athletic, focused, and blessedly unhurried, Dr. McNeedle doesn’t reach for the door handle mid-sentence or recoil when you bring up AI-assisted research. She examines, listens, explains, and—brace yourselves—makes a plan. A real plan. With next steps, already! I know—I was shocked too.

Now, sit back and read this week’s issue, which ChatGPT helped me write. Is this the equivalent of the fox guarding the henhouse or can my favorite pseudo-intelligent chatbot maintain objectivity? We’ll see.

After my AI editorial and a related sidebar, I’ll tell you about my follow-up visit with Dr. McNeedle.


“I’m Not ChatGPT,” He Snarled. And That’s Why I Brought It With Me.

This week’s Peptide Purgatory is brought to you by the artificial intelligence that fuels your curiosity, writes your prior authorizations, and, if the NEJM is to be believed, will soon rate your doctor’s bedside manner like Uber passengers on a bender. Yes, folks—it’s the All-AI Special Edition.

You may know me as the geriatric GLP-1 guinea pig with an 18-inch resistance band and a Dexcom graph that glows like a NASA telemetry readout. But behind the well-titrated glucose is a man on a mission: to be heard, to be helped, and to never again be told, “I’m not ChatGPT.”

That unforgettable line came courtesy of Dr. DeLorean, my concierge-priced, marathon-running, hipster-garbed provider, who once shut me down mid-symptom summary with those five perfectly defensive words: “I’m not ChatGPT.” This, after I dared to present a coherent overview of my symptoms—pre-researched, logically framed, and yes, assisted by my silicon sidekick. Apparently, listening is beneath his pay grade (in military terms, the equivalent of a four-star general).

But here’s the kicker: ChatGPT listens. It doesn’t get flustered. It doesn’t take offense when you ask about the evidence base for tilt-table testing. It doesn’t run a 10K through Burgundy with your retainer fee.

Enter Dr. Sporty McNeedle: The Model Human Clinician

Now, contrast that with my visit last Friday with Dr. McNeedle, the sports medicine doc evaluating my recalcitrant left knee. She actually engaged. I came prepared—with ChatGPT-assisted insight into quadriceps tendinopathy, the role of hyaluronic acid (HA) injections, and the diagnostic ambiguity of OA-vs-tendon pain—and instead of swatting it away, she added to it.

We’re now pursuing two things: (1) a prior authorization for an HA injection, and (2) a new MRI to determine whether the dominant pain generator is osteoarthritis or tendinopathy. A rational plan. Built collaboratively. No AI paranoia, no eye-rolling, no need to remind her she’s not ChatGPT—because she didn’t need to be. She was better.

Dr. Sundar’s Essay: Grace Meets the Machine

And then there’s Dr. Kumara Raja Sundar, who recently penned a JAMA essay that made me want to stand up and clap—though standing up is a particularly painful production these days. She describes patients bringing ChatGPT-generated insights into her clinic and welcoming them. Rather than defaulting to the old-school “WebMD = hypochondriac” mindset, she sees these moments as the start of meaningful dialogue.

Sundar doesn’t just tolerate informed patients—she recognizes what they’re doing: advocating. Not because they want to play doctor, but because the system often makes them feel invisible unless they do.

Imagine that! A physician secure enough in her expertise that a patient with prep work doesn’t threaten her authority. As if collaboration was actually the point. Kudos to her!

But Then… NEJM Pulls the Fire Alarm

Just when you thought the humans might win, here comes The New England Journal of Medicine with its wet-blanket article titled “Medical AI and Clinician Surveillance — The Risk of Becoming Quantified Workers.”

It’s a dystopian screed—albeit a well-sourced one—about how ambient AI scribes and automated EHR tools aren’t just helping doctors, they’re monitoring them. They’re timing visits. Analyzing tone. Flagging deviations from guidelines. In short, they’re turning physicians into warehouse workers with stethoscopes.

Want to spend an extra 90 seconds comforting a grieving patient? You might get a call from Performance Improvement. Forget to mirror GPT’s patented EmpathyScore™? Docked. Not enough “I’m sorry to hear that”s per minute? You’re now an efficiency outlier.

One of the examples cited: AI-generated patient messages already rank more empathetic than human responses. And you just know someone at UnitedHealthcare read that and thought, “Hey, let’s cut the humans out entirely.”

So Where Do We Go from Here?

Do I want all-AI medicine? Hell no.
Do I want all-human medicine that ignores my preparation, dismisses my questions, and refuses to acknowledge nuance? Also hell no.
What I want is a system where:

  • Empathy isn’t penalized as inefficiency.
  • Informed patients aren’t treated as threats.
  • AI helps without handcuffing.
  • And nobody needs to fire up a damn mouse jiggler to dodge GPT-based productivity surveillance.

Dr. Sundar gets it. Dr. McNeedle gets it. Dr. DeLorean? Still out there, wondering why patients prefer the chatbot to the $3,500 club member who can’t be bothered to listen.

If we’re going to survive the AI revolution in medicine, we need to preserve the one thing ChatGPT can’t do: care in a way that’s genuinely human. But we also need to stop pretending that the machines are going away.

They’re not!

So let’s train the doctors. Let’s train the AI. And let’s retire the DeLoreans.


The AI Hippocratic Paradox: Help or Harm?

Artificial intelligence won’t save medicine—but it might ruin it. Or maybe both.

Five Ways AI Can Help Without Screwing It All Up

  1. Doctor-Prep for Patients
    Structured questions, context, and actual understanding—AI helps patients arrive ready for dialogue, not diagnosis theater.
  2. Note-Taking, Not Narc’ing
    Ambient scribes can lighten the EHR burden without turning into tattletales—if used to support, not surveil.
  3. Prior Auth Streamlining
    Automated hellpaper generators that finally get the damn injection approved without a four-hour phone call? Yes, please.
  4. Decision Support Without Handcuffs
    AI can nudge, not dictate. A helpful assistant—not the Clippy of Clinical Guidelines.
  5. Empathy Prompter, Not Replacement
    Sometimes the bot drafts the right words. Sometimes it reminds the human to just be one.

Five Ways AI Can Ruin Everything

  1. Surveillance Disguised as “Support”
    Every “helpful” tool comes with a stopwatch and a flagging algorithm. Blink twice and you’re an outlier.
  2. Empathy by Algorithm
    Bedside manner shouldn’t be judged by a language model with a bedside nowhere. But here we are.
  3. Protocol Over People
    Once deviation equals risk, your doctor’s best move is conformity—regardless of what you need.
  4. Productivity Metrics from Hell
    Portals, phone calls, visit times—all tracked. Welcome to Amazon Care™, now with 100% more guilt.
  5. The DeLorean Defense
    Doctors threatened by ChatGPT will double down on arrogance instead of engagement. And they’ll lose.

This Week on Mounjaro: Kneecapped by Bureaucracy

While this week’s issue is all about artificial intelligence, I’d be remiss if I didn’t include a good old-fashioned meatspace medical update—brought to you not by a chatbot, but by Dr. Sporty McNeedle, the very human, very competent sports medicine doc evaluating my ornery left knee.

Long story short: after a thorough exam and review of symptoms that include pain ascending and descending stairs, sitting down, and rising from a seated position, but remarkably, not during walking long distances on turf or treadmill, Dr. McNeedle made the rational decision to pursue a new MRI. Why? Because we need to answer the eternal question: Is this primarily osteoarthritis or quadriceps tendinopathy? Or both?

We also decided to move forward with a hyaluronic acid (HA) injection—but that comes with the now-obligatory ritual sacrifice to the Prior Authorization gods. Medicare needs convincing that injecting goo into my knee isn’t frivolous spa therapy. So we wait.

In the meantime, she praised my quadriceps control and confirmed that eccentric loading exercises are still on the menu, alongside careful activity modification. I didn’t mention the double hernia to her—that’s in another medical context. She wants me to stay active. In other words, I’m not being benched—but neither should I be launching into Bulgarian split squats while chanting “No pain, no gain.”

So: MRI pending. Prior auth pending. Pain ongoing. But I left the appointment feeling heard, understood, and guided—not scored, flagged, or surveilled by GPT-based empathy meters. Just human care, as it should be.


And finally, this week’s entry in the “Did That Email Really Say That?” file:

AdventHealth—our local faith-based, for-profit-ish medical empire—just announced that their licensed massage therapists can now accept tips. Yes, after centuries of sacramental abstention from filthy lucre, the Adventist mothership has decided that the laying on of hands can finally include the laying down of a crisp $20. Or, in my case, maybe a well-placed C-note for my longtime LMT and exercise physiologist, known only as “Pooch.” I haven’t booked a session in ages, but now I feel obligated—not out of generosity, mind you, but just to reward the one person in that entire network who’s made my body feel better without billing me for “evaluation and management” code 99213. Amen.


Parting Shots: Where We’ve Been, Where We’re Headed

So there you have it: a week in which I waxed poetic about AI, praised one doctor for being human, roasted another for acting robotic, and discovered that even massage therapy has a tip jar now. We explored the hope and horror of artificial intelligence in medicine—how it can help patients advocate, support good doctors, and streamline care. And how it can also be weaponized into productivity metrics, empathy algorithms, and “performance dashboards” worthy of an Amazon warehouse.

This week’s forecast includes gym work, a knee MRI (assuming the magnet doesn’t groan louder than I do), and the Sisyphean task of navigating EnGuide’s interactive phone labyrinth to learn whether my latest Mounjaro shipment will arrive before I hit the road for a two-week escape from Florida humidity and American healthcare. Current status: “might ship around August 4,” which translates to “don’t hold your breath, but do keep the Frio pack handy.”

And if it does arrive late? I guess I’ll just ask ChatGPT for a travel-friendly alternative—and then politely explain it to the next provider who tells me, “I’m not ChatGPT.”

See you next week, if the AI overlords and pharmacy logistics gods allow. (No, I won’t be wearing my 20-pound neck chain bling to the MRI chamber—I promise!)


For an annotated catalog of all my Mounjaro updates, please visit my Mounjaro Update Catalog page.

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