The cable guy got here at 8:15 PM. So much for the “between 1 and 4” the cable company promised when I called them Thursday night.
He and I braved hordes of mosquitoes as I held the flashlight for him out back at the pedestal, where he replaced a defective trap. My Internet outage was fixed in a mere five minutes of Aedes aegypti feeding frenzy.
I had called the cable company at 2:45 PM Friday, wanting to know whether the tech was actually going to show up. That is when they told me that the appointment was for Saturday, not Friday. Do whut, Buford?
Like I would call them Thursday night and accept an appointment for repairing a broadband outage on Saturday?! &*%$^@#&*!! This is supposed to be “Business Class” service—supposedly better response times and better access to their people than residential service. I pay more. This is what I get?
The cable guy is the cable guy, no matter what. In Obamaesque terms, you can put lipstick on a pig…
I told them that a 40-hour outage is unacceptable. So I wound up with 22 hours. Harrumph!
But all’s well that ends well. I’m back.
